Return Policy
Returns and exchanges
Thank you for purchasing our products on www.woolhue.com operated by DI MR MARCH LLC
Your satisfaction is of vital importance to us. Our return and refund policy explains the conditions under which we accept returns and process refunds.
Return window
We accept free returns within 30 days after customers receive the A 30-day return period (from the date of delivery).
Return shipping will be borne by us at www.woolhue.com, operated by DI MR MARCH LLC
we will provide a return instruction and a prepaid label (if applicable).
Exchange
If you wish to exchange the product, please contact us within 30 days of receiving it.
Restocking fee:There is no restocking fee.
The return conditions are as follows:
Accept any defective returns
Proof of purchase (such as your order confirmation) must be included.
Return Process:
1, Send an Email to support@woolhue.com: Please briefly describe the issue, and include your order number and name. If necessary, attach photos of the product to help us better understand the situation.
2, Prepare Your Return Package: Our customer service team will respond to your email within 1-3 business days. They will guide you through the next steps and provide the return address in their reply. Upon receiving this information, please return the item to the specified return address.
3, Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Return Address
Please mail your returns to:
DI MR MARCH LLC
1001 S. Main St. Ste 600
Kalispell MT 59901
US
Telephone: +1(213) 354-5218
Email: support@woolhue.com
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If you have any questions or need assistance with a return, please contact us at: support@woolhue.com
Company Information
Company Name: DI MR MARCH LLC
Company Registration Number: 992589115
Business Address: 1001 S. Main St. Ste 600 Kalispell MT 59901 US
Telephone: +1(213) 354-5218
Email: support@woolhue.com
Service Hours : 9 am-6 pm EST. Monday to Saturday